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In case of any complaints or technical enquiries, please fill out the following form with sufficient details, and then return it by email or fax as soon as possible. Insufficient information might result in delay of response and solution.

SERVICE CLAIM FORM
Agent Information
  Company Name:
  Contact Person:
  Tel:
Equipment or Module information
  Main unit/Model:
  Serial No.:
Problem Description
  1. Questions or phenomena of the problem? Please supply detail for prompt remedies.
  
  2. Any ERROR MESSAGE displayed on the machine?
  
  3. What actions have been taken to solve the problem? How about the result?
  
  4.Trouble happening frequency :
   Always    Intermittent    Less often
  5. Whether the connection of all cables/accessories and all the settings of equipment have been checked?
  
  6. If possible£¨please provide your judgment of the trouble:
  


 

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